Geospatial data & mapping for civil engineering, energy and disaster prevention
Overview
Like many SaaS products, Solspec’s platform was built to serve the unique workflows of several different user groups. Drone pilots had SolSpec for footage upload, while engineers and dispatchers would run compliance reports or prioritize repairs to pipelines. Executives might use the platform to track progress on civil engineering projects. What Solspec offered them all in a nutshell was access to remote data.
This product audit was a visual inspection of two key user flows from a user-centered perspective, particularly usability, information architecture, and interaction design best practices. It was my job to identify weaknesses for a couple of their high-value user groups.
Thorough and actionable
A product audit is only as good as its next steps. These findings don’t just illustrate friction points. They can also be a jumping-off point for prioritizing strategic initiatives, inspiring impactful research and identifying easy wins.
